Get in touch
Whether you’re a current or former client, a professional supporting survivors, or someone simply wanting to learn more about SARSAS, there are many ways to get in touch, depending on your needs.
General enquiries
For questions about referrals, appointments, or any of our support services, our friendly admin team is here to help.
Bristol Office
Phone: 0117 929 9556
Email: info@sarsas.org.uk
Address: PO Box 2942, Bristol BS1 9EU
Opening Hours
- Monday: 9am – 4.30pm
- Tuesday: 9am – 4.30pm
- Wednesday: 9am – 4.30pm
- Thursday: 9am – 4.30pm
- Friday: 9am – 4pm
- Saturday & Sunday: Closed
(Closed on bank holidays, Christmas and Easter)
If you call outside of these hours, leave a message and we’ll reply to you the next working day.
Please note: This phone line and email are for general enquiries only. If you’re looking for confidential emotional support, please visit our I need help page for details of our Helpline, E-Support, and Live Chat services.
To protect client privacy, we don’t publish office addresses. Directions will be shared privately before support begins.
Feedback & Complaints
We really value your feedback as it helps us improve our services.
Share your thoughts anonymously using our confidential feedback form.
For formal complaints, please read our complaints procedure and email info@sarsas.org.uk.
All feedback is treated confidentially and will never affect your care or access to support.
Focus Groups
Want to help shape our services? Express your interest in joining one of our focus groups to share your views and help ensure SARSAS continues to meet the needs of survivors.
Fundraising
From sponsored challenges to corporate partnerships, we’d love to help you make a difference. Our fundraising team can offer resources, ideas, and support for every step of your journey. make your fundraising a success.
Media
For press enquiries, please contact our communications team. If you’d like to share your story on our blog, collaborate on a campaign or have feedback about our website, we’d be happy to help where possible.
Recruitment
Interested in joining our team? Visit our recruitment page for current vacancies and student placement opportunities. For general queries about working at SARSAS, please send us a message.
Training
We provide trauma-informed training on topics including sexual harassment, consent and healthy relationships, bystander intervention, responding to disclosures, trauma awareness, and tech-facilitated abuse. Contact our training team to book or request a quote.
Volunteering
Volunteering with SARSAS is a meaningful way to directly support people affected by sexual violence. We recruit Helpline Volunteers several times each year – join our contact list to be the first to hear about new opportunities.
“SARSAS made me feel understood, cared about, respected and listened to. They turn bad days into hopeful days. Thank you”
The latest from our news and blogs
Introducing our new strategy
We are thrilled to share our new three-year strategy, which sets out the direction and priorities for SARSAS as we continue our vital work supporting survivors and challenging sexual violence.
