Live Chat

Live chat provides a free and confidential space where you can get emotional text support and information.

Live chat is open:

Monday: 11am – 2pm
Tuesday: 12pm – 2pm & 6pm – 8pm
Wednesday: 6pm – 8pm
Thursday: 12pm – 2pm & 6pm – 8pm

If you are looking for support but cannot use the phone or are not ready to speak to someone, our live chat text service can help.

During live chat opening hours, the chat box will pop up on our website where you can chat, online, with one of our support workers for up to 30 minutes.

The service is anonymous, free and confidential.

It is open to people of all genders, aged 13+, living in Bath, Bristol, North Somerset, Somerset, and South Gloucestershire.

You can find more information on all of our helpline services here.

Support and information

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Cover your tracks

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Friends and family resources

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General information

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I need help

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Information on rape and sexual abuse

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Learning disability and autism support

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Refer yourself

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SARSAS self-help guides

The latest from our news and blogs

SARC

What is a sexual assault referral centre (SARC)?

A SARC can offer free, confidential medical, practical and emotional support to people who have been raped, sexually abused or assaulted at any point in their lives. They’re usually provided by the NHS, but will always have specially trained doctors, nurses and support workers.

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We’re Here: a campaign for survivors of sexual assault in Bristol

Over the past few weeks, we’ve been proud to be part of something really special. The “We’re Here” campaign launched across Bristol to let survivors of sexual assault know: you’re not alone, and there is support.

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Be the change: how to be an Active Bystander

We can all be bystanders. Every day events unfold around us. At some point, we will register someone in danger. When this happens, we can decide to do or say something (and become an active bystander), or to let it go (and remain a passive bystander).