Live Chat

Live chat provides a free and confidential space where you can get emotional text support and information.

Live chat is open:

Monday: 11am – 2pm
Tuesday: 6pm – 8pm
Wednesday: 6pm – 8pm
Thursday: 6pm – 8pm

If you are looking for support but cannot use the phone or are not ready to speak to someone, our live chat text service can help.

During live chat opening hours, the chat box will pop up on our website where you can chat, online, with one of our support workers for up to 30 minutes.

The service is anonymous, free and confidential.

It is open to people of all genders, aged 13+, living in Bath, Bristol, North Somerset, Somerset, and South Gloucestershire.

You can find more information on all of our helpline services here.

Support and information

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Cover your tracks

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Friends and family resources

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General information

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I need help

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Information on rape and sexual abuse

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Learning disability and autism support

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Refer yourself

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SARSAS self-help guides

The latest from our news and blogs

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Making Waves: building confidence and connection on the water

Earlier this year, we partnered with All-Aboard Watersports – a charity that helps people access watersports in the heart of Bristol Harbour. Together, we ran a weekly group for eight survivors currently waiting for support with SARSAS.

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Introducing our FREE ‘Drop-In & Reach Out’ support service in Bristol

This year, we were proud to launch our new, free ‘Drop In & Reach Out’ service – designed to provide accessible emotional support and wellbeing resources to people in Inner City and East Bristol.

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Isabelle Smith, star of Hollyoaks: Why I’m running the Great Manchester Run for SARSAS

We’re so proud to share that Isabelle Smith, Hollyoaks star, is running the Great Manchester Run 10k this weekend in support of SARSAS!