Live Chat

Live chat provides a free and confidential space where you can get emotional text support and information.

Live chat is open:

Monday: 11am – 2pm
Tuesday: 12pm – 2pm & 6pm – 8pm
Wednesday: 6pm – 8pm
Thursday: 12pm – 2pm & 6pm – 8pm

If you are looking for support but cannot use the phone or are not ready to speak to someone, our live chat text service can help.

During live chat opening hours, the chat box will pop up on our website where you can chat, online, with one of our support workers for up to 30 minutes.

The service is anonymous, free and confidential.

It is open to people of all genders, aged 13+, living in Bath, Bristol, North Somerset, Somerset, and South Gloucestershire.

You can find more information on all of our helpline services here.

Support and information

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Cover your tracks

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Friends and family resources

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General information

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I need help

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Information on rape and sexual abuse

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Learning disability and autism support

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Refer yourself

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SARSAS self-help guides

The latest from our news and blogs

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Struggling with showering? You’re not alone

Many people have experience this after sexual violence. It can feel overwhelming for a range of reasons, and that’s okay. Here’s a space to explore what might be making washing feel difficult, along with some gentle suggestions that may make it a little easier.

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Gift of hope winter appeal

This December, give the most powerful gift of all: the gift of hope. Your support helps us provide free, confidential, and compassionate services to people of all genders who have been affected by rape or sexual abuse at any point in their lives because no one should have to face this on their own.

For subject names please contact info@toucan-productions.co.uk or GSKIMPACTAwards@gsk.com

Joint advice on getting help after rape and sexual assault and the use of self-swab kits

If you or someone you know has been raped or sexually assaulted, there is support available from organisations in Bristol and throughout Avon and Somerset.